As DHL Express users, when you ship a product using one of DHL eCommerce’s many shipping options, you will get a Shipment ID or a tracking number. For DHL Express users, having the ability to track their packages is extremely vital. What is the DHL tracking number?ĭHL Shipment Tracking is a service that provides detailed item tracking and is available for most DHL shipping options. Accessing tracking information can also be used to address any lapses in the fulfillment process as well as in locating wayward shipments. Additionally, it can help reduce canceled orders as anxious customers might experience remorse and request refunds. Giving them the ability to track orders placed on your store by themselves helps alleviate some of this buyer’s anxiety. One can easily check the status of the packages they shipped using DHL Express using DHL tracking numbersĬustomers who placed an order on your eCommerce store, especially first-time customers, may get anxious about the status of their orders and would want to know when it would be delivered. International shipping carriers like DHL Express can help you integrate and relay accurate tracking information to your customers with the help of their end-to-end tracking system. Relaying information regarding the status of customer’s orders can improve their experience immensely. If you are an online business that needs to ship physical products to both domestic and international customers integrating order tracking is important. Shipment tracking is an extremely vital part of the operations of any online eCommerce store and yet is overlooked often. Integrating DHL Express Tracking into WooCommerce:.Alternative ways to track DHL Express shipments:.Why does my DHL tracking number appear as “Not found”?.Most asked questions about DHL tracking.How to check the status of your DHL Express Shipment using DHL tracking numbers?.How does my Tracking Number look like and where to find it?.DHL Express services that offer Tracking:.What it means: This is a USPS compliance error for an international shipment that indicates the required fields on your customs forms or your Ship From location are missing information or need to be formatted correctly. Exception with code 0x00650111 module 101, category 1, item 17 What to do: Create a new Pickup Contact identical to the original but add something to the Location Notes.Įrror: If provided, fullname must contain at least 2 alphabetic characters, followed by a space, followed by at least another 2 alphabetic characters. It can be something like "No Additional Notes". What it means: When scheduling a pickup within ShipStation, the Pickup Contact must have some content in the Location Notes. Compare the address details using the DHL Compatibility Tool and correct the address where needed.Įrror: Validation: Pickup location notes must be provided TransactionID=XXXXX Please check the destination country location details.īoth of these errors indicate that the recipient address is not formatted properly for DHL Express shipments. The destination country X location postal code Y or City Z is invalid. If this problem reoccurs contact your technical service representative. Check recipient information and resubmit. Contact support to enable this feature.Ĭannot determine destination service. The customs form/commercial invoice that is currently generated from ShipStation does not include the freight (shipping cost) paid by the buyer. You may wish to use a different carrier for shipments bound for a residential address in Russia.ĭHL will deliver shipments to commercial addresses without issue. This is because Russian customs authorities examine all dutiable shipments with extreme scrutiny and there is no guarantee the package will be sent to its destination after inspection. Most funds are credited back the same day but can take up to 21 business days to process.ĭHL is likely to return shipments sent to residential addresses in Russia back to the sender. When you void a DHL Express from ShipStation label, the cost of the label will be credited back to your ShipStation balance. You cannot get a refund or credit from unused labels if you do not void them. If a label has not been used within 30 days, you can no longer void the label within ShipStation.
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